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FAQ’s

If you still have a question that is not answered, please drop us an email at support@middletwin.com

What kind of groups can use Middletwin?

Middletwin was designed and built from the ground up with groups in mind. The types of groups that can benefit from Middletwin are car clubs, boating clubs, needlework clubs, associations, organizations, basically any group of people that have a shared passion.

What do I get with Middletwin?

Membership management allows you to setup and manage your club’s membership roster, including specifying tags for members, settupinl up different membership types, and much more…

Marketing allows you to create and send professional communications to your club members with ease.

Event management allows you setup and manage all aspects of your clubs events, including workers, venues, ticketing, and must more…

What do our members get with Middletwin?

Members will get a dedicated web portal for your club. From the portal they can manage their own membership, pay with credit card.

Purchase club merchandise from an online store that you setup.

Buy and Sell from other club members in your own private classified ad system.

View club newsletters and other files that you want to share.

Manage their own communication preferences.

Do you offer support ?

Yes, we have free email support with 24 hour responses guaranteed, and if needed we can offer live phone support at specific times (for example, during an event) in advance.

We know that change can be difficult, so during your initial setup our helpful staff will work with you to make the transition to Middletwin go as smoothly as possible, free of charge.

Can I get a free consultation ?

Yes! You can call us during regular business hours to talk with an account representative, see a live demo, and learn more about how Middletwin can enhance your club.

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