Customize the sender of emails that you send to your members by providing your own sender email address. By default we use the noreply@middletwin.com, not very personal, and you won’t see the reply emails, but with email validation you can validate your own email address and use it as the sender email address to give your emails a professional touch and allow replies to come to you.

There is a lot to Middletwin, learn more by scheduling a demo.

Your Spanish speaking members will enjoy our latest update to the member portal because they can now set the language to Spanish and all the apps labels and descriptions will appear in Spanish. This clearly helps set Middletwin out as a better solution for your members because we now open the doors to your group to a wider audience than our competition.

Setup a time to see a live demo of Middletwin today and see what else makes us better.

Any non-profit (or other group that is sustained from member donations) can take advantage our new donation function with a click of a button. Additionally, your group can use the donate feature to fundraise for your own groups favorite non-profits. Connect with us to learn more about this feature!

Team Middletwin

Everyone likes it when you remember their birthday. To make remembering your members birthdays easier we added the birthdate field to the member record in Middletwin.

Happy Birthday

We get it, organization’s are not a “one size fits all” when it comes to how they manage their memberships, this is why Middletwin added new member tiered pricing. With tiered pricing you can configure different joining prices for new members based on either the month of the year or the quarter. Or membership pricing flexibility is as dynamic as your group is, that is why we made it.

Give us a call if your group uses a tiered pricing structure and you want to begin using the best club management solution available today.

We are always working to meet you where you are, in the middle.

We know that learning new things can be a challenge, especially technical things, but don’t worry because we are here to help… literally. We have been working on creating a knowledge base full of detailed articles on how to do things within Middletwin. We have also made it easy to get to. If you are on www.middletwin.com you can find the link in the header labeled “Knowledge Base”. Or, if you are logged into the admin portal you can find the link by clicking on the question mark icon in the upper right corner.

We are constantly adding new articles. If you are looking for information and cannot find it, please let us know by sending an email to support@middletwin.com and we will add an article, because chances are that you are not alone. We are also always trying to improve, so if you see any errors or things that don’t make sense, let us know and we will fix it.

Remember, we are here to be your partner in managing your group, we are here to help.

Groups that have dues have many different types of membership renewals. Annual renewals typically either renew at the same time every year, or on the anniversary date that the member joined. Both of these are very common. Membership renewals can be made much easier when using Middletwin because you are able to give your members the tools to manage thier membership renewal on thier own.

We are able to handle 2 common renewal patterns, passive and active. Members can use both to manage on their own renewals through their member portal. With passive membership renewals, members can simply check a box telling Middletwin to automatically renew their membership on their anniversary date. Their default payment method will be charged for the renewal and they will receive an email informing them of the renewal. Side note, you can setup an email template for renewals that will be used in place of the default email for a personal touch. Member can also choose to activly update their own membership by clicking a button in the member portal that will add 1 year to thier membership, using their default payment method. It’s just that easy.

Middletwin will transfer payouts for renewals when the payments have cleared, eliminating the burden of handling checks and going to the bank.

If you want to learn more about how Middletwin can help you serve your members call 855-643-0696 or email support@middletwin.com