We know that learning new things can be a challenge, especially technical things, but don’t worry because we are here to help… literally. We have been working on creating a knowledge base full of detailed articles on how to do things within Middletwin. We have also made it easy to get to. If you are on www.middletwin.com you can find the link in the header labeled “Knowledge Base”. Or, if you are logged into the admin portal you can find the link by clicking on the question mark icon in the upper right corner.
We are constantly adding new articles. If you are looking for information and cannot find it, please let us know by sending an email to firstname.lastname@example.org and we will add an article, because chances are that you are not alone. We are also always trying to improve, so if you see any errors or things that don’t make sense, let us know and we will fix it.
Remember, we are here to be your partner in managing your group, we are here to help.