How Can We Help?
If you want to use Middletwin for your group you can sign up for an account easily by using our “Sign Up” wizard. To start out just go to our public web site (www.middletwin.com) and click on the “Sign In” button in the upper right hand corner OR you can navigate to the app login by going to https://app.middletwin.com/.
To get started, click on the “Sign Up” link that is to the right of “Don’t have an account?”.
The first thing the wizard will ask is if you have a group code. If you are creating an account that is going to be under the umbrella of a larger group, like a subchapter of a group, then this is where you would enter in the main groups group code. If you don’t have this situation you can just click the “Continue” button.
The next screen will ask you to enter in your groups geographic information. This is used by us to contact you. Note that we don’t share or sell any of our customers data, ever. Click “Continue” when you have completed this information.
Next you will need to provide the main email address for this account. This email address must be a valid working email address that you have access to and that is not being used as a login for any other accounts. Enter in your email address and click the “Verify Email Address” button. The system will send an email to the email address you provided with a code that you will need to enter on the next screen.
Do not close the window because there is no way to get back to this screen without redoing the previous steps and sending another verification email.
Check your email for the verification email and when you receive it get the code from it and enter it into the “Verification Code” input. Click “Continue” when finished. Note that you can use the “Change Email Address” or “Resend Code” links to perform their respective functions.
Create a password for your account login. Note that when the account is create one administrator login for the account will be created that uses the email address from the previous step and this password. This login will have the correct permissions to create additional logins for the account.
Enter in a phone number to a mobile phone that can receive sms text messages. When finished click the “Send Code” button to have a verification code sent to this phone number.
Check your phone for a sms message with a code, enter it into the input and click “Continue” to proceed. Note that you can use the “Change Phone Number” and “Resend Code” to perform their respective functions.
When the account is created it will be placed into a “Review” state and not be accessible until we have reviewed and approved the account. You will receive an email when the account is ready for you to begin using.
If for some reason we want to talk to you before approving the account we will reach out to you.