How Can We Help?

< All Topics

Resetting an administrators multi-factor authentication

If an administrator needs to change their multi-factor authentication settings, they will need to have an administrator with “Account Administration” permissions or Middletwin support reset it for them.

For an account administrator to do this they will have to

  • Log into their account
  • Goto the “Logins” app
  • Select the account admin that they want to reset
  • Set the logins “Multi Factor Authentication Type” to “Mobile”
  • Set the Mobile Phone country Code” to US 1
  • Clear out anything that is set in the “Mobile Phone” field
  • Save the login
Default multi-factor authentication settings

After doing these steps the login will be set up to its default setting for multi factor authentication and the next time the administrator logs in the system will take them through the steps of setting up their own Multi-factor authentication settings.

Note that an administrator can just set the setting the way the user desires if they prefer.

Previous Payments
Next Returns
Table of Contents
Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
Consent to display content from Youtube
Consent to display content from Vimeo
Google Maps
Consent to display content from Google
Consent to display content from Spotify
Sound Cloud
Consent to display content from Sound