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Member Portal Setup

Your account comes with a dedicated member portal for your members. Before they can use it you will need to setup the subdomain for the member portal. A subdomain is the prefix on the URL that your member portal will use.

https://[subdomain].middletwin.com/

You can only set this up one time. If you need to change it after setting it up you will need to contact support at support@middletwin.com.

Open settings by clicking on the gear icon

In the settings locate the “Member Portal” section.

The Member Portal section before setting up a subdomain

Click on the “Setup” button to open the member portal setup dialog

The member portal setup dialog

The subdomain cannot start with a number, cannot contain spaces, and that only have letters, numbers, and a hyphen. Examples:

myclub
my-club
my1club

When you have decided on a subdomain click save, if it is available it will be accepted and set, if not you will get a message letting you know you cannot use it.

Once setup is complete, your members will be able to access your member portal immediately. Note that you cannot use your administrator login to login to the member portal, only member logins will work on the member portal.

Styling your member portal

You can set the font (css font-family) that is used in the member portal, as well as the background and text colors in the header and on the buttons.

In the “Member Portal” setup you will see the following settings

Style settings for the member portal

Set this with the css values you would like the portal to use and they will be used instead of the default Middletwin styling. This is optional.

Note: You must click the “Save Portal Settings” button to save these settings. Changes are immediate.

Controlling Content

You can control what tabs your members can have access to by disabling the tabs in the Member Portal settings.

Tab enable/disable toggles

Note: You must click the “Save Portal Settings” button to save these settings. Changes are immediate.

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